1. Information We Collect
We collect information to provide better services and improve your experience. Types of information we collect include:
- Personal Information: name, email address, phone number, billing/shipping address, and any other information you provide when you register, place an order, or contact us.
- Account Data: username, hashed password, profile preferences, and saved settings.
- Payment Information: payment card or bank info processed by our payment provider. We do not store full payment card numbers on our servers unless explicitly stated.
- Usage and Device Information: IP address, browser type & version, operating system, pages visited, time and date of requests, and referral URL.
- Cookies & Tracking Technologies: cookies, local storage, pixel tags, and similar technologies to remember your preferences and to analyze site performance.
- Communications: records of your communications with our support and marketing opt-ins (if you agree).
2. How We Use Your Information
We use collected information for purposes that include:
- Providing, maintaining, and improving our products and services.
- Processing transactions, billing and order fulfillment.
- Communicating with you about orders, updates, security alerts, and support requests.
- Personalizing content and recommendations.
- Analyzing usage patterns to enhance the website and pursue legitimate business interests.
- Complying with legal obligations and preventing fraud or abuse.
3. Sharing and Disclosure
We may share information with:
- Service Providers who perform services on our behalf (payment processors, hosting, analytics, email delivery, customer support).
- Business Transfers – in connection with mergers, acquisitions, or sale of assets, user information may be transferred as part of that transaction.
- Legal Requirements – when required by law, to respond to legal process, or to protect rights, property, or safety.
We never sell personal information to third parties for their independent marketing without your consent.
4. Cookies & Tracking
We and our partners use cookies and similar technologies for authentication, preferences, analytics, and advertising. You can control cookie preferences through your browser settings or our cookie preference center (if available).
5. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the personal data we hold about you.
- Correcting or updating inaccurate information.
- Requesting deletion of your data (subject to legal and contractual retention obligations).
- Objecting to or restricting certain processing activities.
- Exporting a copy of data in a commonly used format.
If you are an EU/EEA resident, you may exercise these rights under data protection laws (e.g., GDPR). California residents have specific rights under the CCPA/CPRA. To exercise rights, contact us as described in the Contact Us section below. We may need to verify your identity before processing requests.
6. Data Retention & Security
We retain personal information only as long as necessary for the purposes described and to comply with legal obligations. We implement administrative, technical, and physical safeguards designed to protect your data, including encryption in transit and at rest where appropriate.
While we strive to protect your information, no system is completely secure. If a data breach occurs that affects your personal data, we will follow applicable breach notification laws and notify you if required.
7. Children's Privacy
Our services are not directed to children under 16 (or a higher age if required by local law). We do not knowingly collect personal information from children under the applicable age. If a parent or guardian believes we have collected such data, please contact us and we will take steps to delete it.
8. Third-Party Links & Services
Our site may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
9. International Transfers
We operate globally, and personal information may be transferred to, stored, or processed in countries other than your own — including countries that may have different data protection laws. When we transfer personal data, we take steps to ensure it receives adequate protection, such as standard contractual clauses or other lawful transfer mechanisms where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with an updated "Effective date" and, where required, provide additional notice (for example, via email). Your continued use of the service after the effective date constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, requests, or concerns about this policy or how we handle your data, please contact:
If you are in the EU/EEA and want to contact our Data Protection Officer (DPO), please email (if applicable).