Privacy Policy

1. Introduction

At Boost Reviews, accessible from https://www.boostreview.in, protecting the privacy and security of our business customers and their end users is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and business information when you use our website and software services.

2. Information We Collect

We may collect information when you register an account, utilize our services, or interact with our platform:

• Personal Contact Details: Name, email address, phone number.
• Business Information: Business name, category, website URL, and Google Business Profile links.
• Account Credentials: Username, password hash, and subscription settings.
• Customer Review & Campaign Data: Phone numbers, customer names, campaign logs, and feedback entries submitted by users through review links or QR codes.
• Website Usage Data: IP address, browser type, device information, and diagnostic access logs.

3. How We Use Information

We use the collected information for legitimate business purposes, including:

• Providing, operating, and maintaining our review management platform.
• Dispatching authorized WhatsApp review requests on behalf of businesses.
• Managing customer accounts, subscription billing, and customer support.
• Improving platform features, user interface, and overall software reliability.
• Monitoring platform security, preventing fraudulent activity, and ensuring system integrity.

4. Data Sharing

We value your trust and maintain strict data sharing practices:

• We do not sell your personal or business data to third parties.
• Data may be shared with essential infrastructure service providers (such as cloud hosting, payment gateways, and messaging dispatch infrastructure) necessary to operate our service.
• We may disclose information if required by law, court order, or governmental regulations.

5. Third-Party Integrations

Boost Reviews integrates with third-party messaging and review platforms, including Google Business Profile and WhatsApp. Please note that third-party services operate independently under their own privacy policies. We encourage users to review the privacy policies of any third-party services connected to their accounts.

6. Data Security

We implement industry-standard technical, organizational, and administrative security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method can be guaranteed 100% secure.

7. Cookies and Tracking

Boost Reviews uses cookies and similar tracking technologies to maintain user session state, remember preferences, and analyze website traffic to optimize user experience. You can control or disable cookies through your browser settings, though some platform features may require cookies to function properly.

8. User Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion or erasure of your personal data where applicable, subject to legal retention obligations.

9. Data Retention

We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy active subscription requirements, or comply with legal, accounting, or reporting obligations.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or operational practices. We will notify users of any material changes by posting the updated policy on this page with a revised effective date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data, please contact our data protection team at: